Master of Health Administration
Fully Online Program
The Abbey Difference:
In keeping with its Catholic, Benedictine tradition, the Master of Healthcare Administration program will develop students’ knowledge in the complex and growing healthcare industry, preparing them to work as compassionate, spiritual servant leaders in healthcare organizations benefiting individuals and communities. The program will help students develop an understanding of Catholic social teachings as a foundation for their work in managing and administering healthcare services. Students will demonstrate an ability to integrate Catholic ethics and values into their interaction with patients, families, caregivers, co-workers, subordinates, and the community at large. Students complete a significant internship/capstone project that will prepare them to lead and succeed in the field in an administrative or managerial role.
No GRE or GMAT required for admission.
What to Expect:
This online program can be completed over 4 semesters (16 months) for students enrolled full-time. Tuition is a flat rate of $695 per credit hour and this includes all required textbooks.
Program Outcomes
Students can expect to be well-versed in the following areas:
Generate and evaluate effective communication that is contextually relevant for the healthcare institution while modeling professionalism that ethically and responsibly serves a healthcare organization and its stakeholders.
Assess, evaluate, and synthesize the internal and external environments, and their impact on management of healthcare organizations and systems across key dimensions including ethical, legal, financial, operational, community, and governmental.
Demonstrate management and leadership skills focused on the ability to apply management skills and leadership techniques to create environments focused on transition and achievement of strategic organizational goals.
Demonstrate the ability to analyze and apply operations management concepts and analytical techniques to measure and improve processes and performance outcomes in the healthcare environment.
Admissions:
Lunden Farris
Graduate Admissions
E-mail: lundenfarris@bac.edu
Phone: 704.461.6838
Program Director:
Dr. Gwyndolan L. Swain holds a Doctor of Health Administration degree from the Medical University of South Carolina, a Master of Business Administration/Master of Health Administration joint degree and a Bachelor of Science in Nursing. She has taught numerous health administration courses at both the undergraduate and graduate levels. As a testament to her passion for teaching, she was awarded the University’s inaugural Webb Award for Excellence in Teaching in 2019, a recognition that is determined by the student body.
In addition to her academic achievements, Dr. Swain has experience in corporate healthcare settings in the Charlotte area. At Atrium Health, she was a Corporate Expert and Administrative Manager within Human Resources. By developing and implementing a Return to Work program for 65,000 employees, an 11% decrease in Short Term Disability claims duration was realized, saving the organization $1.2 million. As a Clinical Manager with Mecklenburg County Health Department for Maternal and Child Health Services and Immunizations, she managed a comprehensive community outreach program resulting in significant increases in both client referrals and a 25% increase in revenue for the agency.
Dr. Swain’s commitment to learning and exemplary programming combined with her practical field experience provide a foundation for her work in preparing future administrators for key roles in healthcare systems, a critical need in today’s world.
What to Expect:
This online program can be completed over 4 semesters (including one full summer semester) for students enrolled full-time.
Program Outcomes
Students can expect to be well-versed in the following areas:
Generate and evaluate effective communication that is contextually relevant for the healthcare institution while modeling professionalism that ethically and responsibly serves a healthcare organization and its stakeholders.
Assess, evaluate, and synthesize the internal and external environments, and their impact on management of healthcare organizations and systems across key dimensions including ethical, legal, financial, operational, community, and governmental.
Demonstrate management and leadership skills focused on the ability to apply management skills and leadership techniques to create environments focused on transition and achievement of strategic organizational goals.
Demonstrate the ability to analyze and apply operations management concepts and analytical techniques to measure and improve processes and performance outcomes in the healthcare environment.
Program Director:
Dr. Gwyndolan L. Swain holds a Doctor of Health Administration degree from the Medical University of South Carolina, a Master of Business Administration/Master of Health Administration joint degree and a Bachelor of Science in Nursing. She has taught numerous health administration courses at both the undergraduate and graduate levels. As a testament to her passion for teaching, she was awarded the University’s inaugural Webb Award for Excellence in Teaching in 2019, a recognition that is determined by the student body.
In addition to her academic achievements, Dr. Swain has experience in corporate healthcare settings in the Charlotte area. At Atrium Health, she was a Corporate Expert and Administrative Manager within Human Resources. By developing and implementing a Return to Work program for 65,000 employees, an 11% decrease in Short Term Disability claims duration was realized, saving the organization $1.2 million. As a Clinical Manager with Mecklenburg County Health Department for Maternal and Child Health Services and Immunizations, she managed a comprehensive community outreach program resulting in significant increases in both client referrals and a 25% increase in revenue for the agency.
Dr. Swain’s commitment to learning and exemplary programming combined with her practical field experience provide a foundation for her work in preparing future administrators for key roles in healthcare systems, a critical need in today’s world.
Program Information:
Program Competencies
- Demonstrate proficiency in communication and teamwork across inter-professional groups and diverse settings.
- Act ethically and professionally, and be responsive to variations in culture and socio-demographics in the exchange of information with stakeholders.
- Evaluate internal and external systems to assess organizational performance for continuous quality improvement.
- Engage collaboratively with diverse local and global cultures and communities to address challenges in the interest of population health.
- Synthesize relevant theories and frameworks of health services leadership and management in creating environments for change.
- Conceptualize, analyze and create collaborative solutions to challenges in health services leadership, management and policy implementation.
- Incorporate economic, financial, operational, legal/ethical and political theories and frameworks to analyze and address challenges in managing health service organizations.
- Employ qualitative and quantitative techniques to manage human, fiscal, technological, information and physical resources.
Get More Info
Course Name |
Course Number |
Course Description |
|---|---|---|
| United States Healthcare Systems | HA 601 | Students will learn about the growing and diverse healthcare industry. Topics will include healthcare history, management, reimbursement, and other areas to understand how healthcare is delivered in the U.S. (3 credits) |
| Catholic Healthcare Leadership and Ethics | HA 602 | Students will examine the Catholic teachings applied to healthcare, healthcare leadership, and healthcare ethics. The course considers how both bioethical dilemmas, and the values, principles, rights, etc. that serve as their foundation, are shaped by patients’ and health professionals’ cultural values and beliefs about concepts of self/personhood, body, life, and death. The course will assist students in developing ethical frameworks for leadership in a healthcare organization. (3 credits) |
| Organizational Behavior and Communication in Healthcare | HA 603 | This course examines the nature of human behavior in the workplace and examines motivation, leadership, workplace conflict, power, and other areas. Special emphasis will be on application of these topics in the healthcare industry. (3 credits) |
| Managing Health Services Organizations and Systems | HA 604 | Major issues associated with the current and future organization and delivery of health services in the United States will be examined. Guided by continuous quality and performance improvement models, the course explores concepts and applications of organization and management in the health sector. (3 credits) |
| Healthcare Quantitative Analysis | HA 605 | During this course, students will learn statistical analysis and use of data to make sound managerial decisions for continuous improvement of the organization. (3 credits) |
| Healthcare Human Resource Management | HA 606 | Healthcare Human Resource Management examines the complex issue of HR in a healthcare setting. Topics will include HR law, HR ethics, employee retention and recruitment, motivation and evaluation of employees, sexual harassment, and HR policy training and development. (3 credits) |
| Healthcare Financial Management and Reimbursement Systems | HA 607 | This course provides an overview of financial management, including sources of revenue, expenses, and budgeting in healthcare. A particular focus will be on the healthcare reimbursement system to navigate this system for maximum and timely profit for the organization. (3 credits) |
| Community Health Law and Policy | HA 608 | This course examines the forces of change in society as they affect health policy formulation and implementation, including the role and influence of political structures and healthcare law. The relationship between social issues, personal values, and bioethics as it relates to healthcare policy will be discussed. (3 credits) |
| Healthcare Marketing | HA 609 | This course examines the unique challenges and differences in the marketing in healthcare. Topics include social media marketing, market segmentation, strategy, analytics, and measuring marketing effectiveness. (3 credits) |
| Health Informatics | HA 610 | Healthcare Informatics and Analytics provides a foundation for designing databases and analyzing healthcare data to enhance clinical and administrative decision making. Topics include database analysis, SQL, datamining, and other areas. (3 credits) |
| Healthcare Strategy Capstone | HA 699 | A capstone course guiding the students’ synthesis and application of strategic planning, health informatics, and related management concepts in a consultative comprehensive project. Scholarly proficiency and mastery of health informatics will be demonstrated in a written project report, with a presentation delivered to a professional audience Students apply foundational knowledge to theoretical and practical applications with guidance from the instructor and an external health care leader. (6 credits) |